Statement from the Business Owner: Alex Y.
“I truly believe that during our life time every one of us can be inspired by someone or something that will inspire us to create something new and important in our lives. Something similar took place in my life.”
Back when I was a regular worker in a moving company something interesting happened to me. We were moving an elderly couple, whose house was full of antiques, religious artifacts and historically and sentimentally important things.The elderly lady, her name was Rebecca, was extremely concerned about the packing. She was constantly asking us to be extra careful. One of the movers said:
“Lady, we know what we are doing! Please, stay away and do not interfere!” Suddenly, the lady burst into tears and said:“You are being so rude! I do not need your help.”
We did as she requested and left. On our way to the office, I started talking with one of the guys, who happened to be the son of the owner of the moving company. I told him:
“Did you see how important those religious relics were to the old lady? You could have been nicer and done exactly what she asked of you.”
His response was “Do not forget who you are! Do not talk too much! “At that moment I promised myself that I would open my own moving company, where customers will be heard and treated respectfully.
All the way back to the office, I kept thinking about going back and helping Rebecca. I called up all my friends and asked them to help me. We went back to the old couple and helped them with their move. I will never forget when we were done Rebecca came up to me, gave me a hug and said: “I am deeply thankful for your help. I do not have children and grandchildren. My belongings are very important for me. Thank you so much for your understanding and your help”. At this point my desire to open a moving company got stronger and became an integral part of my life. I got credit and started my own business.
At Town Moving, every customer is treated with respect.
The expertise of our staff, their dedication and work ethic resulted in us achieving a five star rating on Yelp! We try to understand every customer’s needs instead of offering a single approach to all the clients. By listening to your needs, we will be able to take the hassle out of your move and provide a reliable, professional and friendly service and ensure the safety of your belongings. Our trained and friendly customer service representatives are here to help you.
At Town Moving, we are social-network friendly, we see social media as a way to build a personalized connection with you. Feel free to find us, like us, contact us and connect with us on your favorite social network, including Google+, YouTube, Facebook, Instagram and others. We are proud to be part of such a diverse, passionate group of people from across Los Angeles, the Bay area and all of California!